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Trust & Safety

Trust isn't a feature. It's the whole product.

When you put someone's eyes on the ground, you're placing real trust in a stranger and in the technology between you. We engineered TapLive so that trust is never a leap of faith — it's encrypted, verified, and accountable at every layer.

Secure Uplinks

Every stream is end-to-end encrypted

Live video and audio travel over AWS Chime SDK WebRTC — the same real-time transport trusted by enterprise telehealth and finance. Media is encrypted in transit with DTLS-SRTP, so no one, including us, can eavesdrop on your uplink.

DTLS-SRTP encryption

Peer-to-peer media channels are secured with mandatory WebRTC encryption on every packet.

Nobody watches over your shoulder

Sessions are 1:1 and ephemeral. Streams are never recorded or stored unless you explicitly save a clip.

Hardened session tokens

Each room is provisioned with short-lived, single-use join credentials that expire the moment you leave.

Vetted Providers

Real people, verified before they earn your trust

Every provider passes through AWS Cognito secure identity gates before they can accept a single request. We confirm a real identity behind each set of eyes so you always know a genuine, accountable person is on the ground.

Identity verification

New providers verify their email and identity through Cognito before their profile ever goes live.

Reputation you can see

Ratings, completed sessions, and response times are surfaced on every provider so trust is earned in the open.

Managed secure sessions

Cognito-issued tokens gate every action, and suspicious accounts are automatically flagged and suspended.

Community Guidelines & Disputes

The rules that keep it safe for everyone

Clear protocols protect requestors and providers alike. Break them and you're out — uphold them and the network stays a place worth trusting.

Respect & consent

Providers only capture what is safe, legal, and consensual. No filming of private individuals, restricted areas, or anything that violates local law.

Zero tolerance for harm

Harassment, illegal requests, or attempts to surveil people without consent result in an immediate, permanent ban from the network.

Report in one tap

Every session includes an in-room report control. Flagged sessions are reviewed by our safety team, typically within the hour.

Transparent dispute resolution

If an uplink falls short, open a dispute and our team mediates fairly. Unfulfilled requests are refunded, always.

Clear expectations upfront

Requests state exactly what is needed before a provider accepts, so both sides agree on scope before the stream begins.

Your data stays yours

We collect the minimum needed to run a session and never sell personal data. You can delete your account and history anytime.

Peace of mind, built in.

Start a request or explore the live demo — every session runs on the same secure foundation described above.